About us

Extraordinary customer service is our culture and part of our DNA.

With decades of analytical laboratory experience, scientific, technical and practical automation experience behind our QMSQC team, we  have a customer centric focus at its core. If there is any custom feature or automation a customer may require beyond core features, our consulting services can solve any tough issue quickly that may interface across the enterprise such as financial, ERP, or manufacturing process interfaces or customizations. It is a major part of our mission and is central in all we do for every environment has unique challenges.  Your business cannot be placed on hold waiting for us us to provide the responsiveness and knowledgeable support necessary to solve your problems. 

Customer service is more than just fixing problems or meeting demands. It means understanding your needs, getting the right information upfront and anticipating how your business needs may grow or change over time.  It means staying in touch with you on a regular basis, to hear what is important to you.  By focusing our efforts on understanding and responding to your individual service needs, we can be flexible enough to deliver support that is uniquely yours.

The new levels of personal service provided by QMSQC are tailored to your current needs and flexible enough to cope with business changes. We will deliver enhanced performance in terms of personal contact and speed of action.  We know that to keep you satisfied, we cannot settle for the status quo. We know we need to be continuously developing innovative ways to deliver better services to you.